Frequently Asked Questions

It all starts with a Free Design Consultation, which you can register for by filling out the form here.

We assign a Project Manager to every project we work on to ensure it is properly managed. The Project Manager is a Regency employee who is responsible for every phase of your remodeling project once the Remodeling Consultant has completed the design, layout and has ordered your materials. Our Project Managers personally know and meet with all the trades’ people who will be working in your home. He or she manages and constantly inspects all work done by our trades’ people during construction. The Project Manager is either present every day for part of the day while the project is ongoing or is in contact with the trades’ people every day to ensure the project is running smoothly. The Project Manager is available to you by phone and email at all times.

Maybe. It depends upon what your budget is. During your Free Design Consultation, the Remodeling Consultant should be able to tell you if we can work within your budget, and whether your budgetary expectations are reasonable or not. Once we set your budget and prepare a labor proposal, we keep to the price we quote you. And, because our team is knowledgeable about the products you need, we’ll be able to show you materials that should keep you within your budget.

As a simple rule of thumb, if you are removing or adding any walls inside or outside of the structure, you will need an architect to prepare drawings. We can provide all the design services you need in-house, but if and when a licensed architect needs to sign off, we will use one of the architects in our network. This will depend on whether you need a permit from your local building department, or if you live in an apartment building – whether the building management requires that the plans be prepared by a licensed architect.

We can start the design process usually within a day or two after an agreement is finalized. The design process and material selection can take quite a bit of time, so the sooner we start, the better it is for you.

We will take care of this process as we are very familiar with how each city works. Each city has various requirements. Some are more detailed and some are less. Rest assured that we have worked with all city requirements over the past 3 decades and are quite knowledgeable about the process. As a Homeowner, you will be responsible for the fees associated with Permits though.

It will depend upon the scope of work. You will be instructed by your Remodeling Consultant as to what exact steps you need to take. But, generally speaking, you’ll want to clear out the area being worked on of all your personal belongings that can be removed. Although we cover the areas surrounding our work area, you’ll want to protect your furniture from dust with plastic and/or sheets.

That depends on the scope of the project.

Yes, but we recommend that you remove everything possible – especially your most important possessions. Although we take extreme precautions to protect your belongings, dust flies everywhere during construction. And, much of it is microscopic so no matter what we (or you) do to protect them, your belongings will get dust particles on and in them.

We cover floors with either rosin paper or Masonite, depending on the circumstances and we block off the areas surrounding the construction area with heavy-gauge plastic sheets. We also cover the furniture in the surrounding area to protect it as much as possible.

Since we have all the materials you need at our showroom, yes, a Regency Remodeling consultant will help you choose everything you need

Yes. That is a major component of what makes us a full-service firm.

The fact that we are able to design everything for you, help you choose the materials, and sell them to you, makes it very convenient for clients.

But, it is also important to note, that we don’t require you to purchase the materials from us. You may shop at other locations.

Absolutely not; but it helps if you do. Your Free Design Consultation is meant to help generate ideas or work through the ones you already have.